Welcome to the Love Marketing website (a "Site"), hosted by Love Marketing Limited ("Love Marketing", "LM", "we", and/or "our"). LM provides an online website which provides actionable strategies and insights ("Content") designed to help small businesses build strong, memorable brands.
In order to provide our Site and Content (collectively, "Services"), we collect personal data from our customers ("Customers"). Throughout this Privacy Policy, "personal information", or "personal data" refers to any information that is unique to an individual, such as name, address, email address, phone number, IP address and other information that can reasonably identify an individual.
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our Site.
Topics covered in this document
What data do we collect?
How do we collect your data?
How we will use your data?
How do we store your data?
Marketing
Children's Privacy
What are your protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
In order to provision some of our services, Love Marketing may collect the following data from our customers:
Name
Email Address
Phone Number
Age
Gender
Address
How do we collect your data?
You directly provide Love Marketing with most of the data we collect. We collect and process data when you:
Register online for an account.
Voluntarily complete a customer survey or provide product feedback.
Use or view our Site via your browser's cookies.
Complete our Customer account setup form.
Share details on the effectiveness of our products.
How we will use your data
Love Marketing collects your data so that we can:
Screen our orders for potential risk or fraud.
Provide you with a personalised experience, such as displaying relevant products, content and other information.
Process your order and ensure a prompt delivery to your desired postal address.
Email you with special offers and other products, services and content that we think you may like.
We do not share and we do not sell your personal information.
Payment services are provided by Stripe Inc. The details you provide to us when checking out are passed directly to Stripe Inc and will be subject to their terms and privacy policy under the Stripe Connected Account Agreement, available at stripe.com/connect/account-terms.
How we store your data?
Love Marketing stores your data at a London data centre, owned and operated by an AICPA SOC 3 compliant hosting provider. Your personal information is secured using the following methods:
Encryption on the physical server where our database is hosted.
Encryption at rest using transparent data encryption.
Encryption in transit using SSL/TLS.
Love Marketing encryption uses the industry standard AES-256 encryption algorithm to encrypt your data.
For more information on how we secure your personal data, please read through our Security Guide.
Love Marketing will keep your personal information on our systems or until we no longer have a legitimate reason to keep it.
Children's Privacy
Love Marketing does not knowingly collect information from children under the age of 18. If you are under the age of 18, please do not submit any personal information through this Site.
We encourage parents and legal guardians to monitor their children's internet usage and to help enforce our Privacy Policy by instructing their children never to provide their personal data on our Site without the express written consent from a parent or guardian.
If you have reason to believe that a child under the age of 18 has provided personal information through the Site, please contact [email protected] and we will endevour to delete that information from our systems.
Marketing
Love Marketing would like to send you information about content and products of ours that we think you may like. If you have agreed to receive marketing emails, you may opt out at a later date.
You have the right at any time to stop Love Marketing from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please reach out to us at [email protected].
What are your data protection rights?
Love Marketing would like to make sure you are fully aware of all of your data protection rights. Every user of our Site is entitled to the following:
The right to access — You have the right to request for Love Marketing to send your personal data to you. You may be charged a small fee for this.
The right to rectification — You have the right to request that Love Marketing correct any information you believe is inaccurate. You also have the right to request Love Marketing complete information you believe is incomplete.
The right to erasure — You have the right to request Love Marketing erase your personal data, under certain conditions.
The right to restrict processing — You have the right to restrict the processing of your personal data, under certain conditions.
The right to object to processing — You have the right to object to Love Marketing's processing of your personal data, under certain conditions.
Right to data portability — You have the right to request that Love Marketing transfer the data that we may have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to excercise any of these rights, please contact us via our email [email protected].
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log and visitor behaviour information. When you use our Site, we may collect information from you automatically through cookies or similar technology.
For further information, please visit allaboutcookies.org.
What types of cookies do we use?
There are a number of different types of cookies, however, our Site uses:
Functionality — Love Marketing uses cookies so that we can recognise you on our Site and remember your previously selected preferences. These could include what language you prefer or what region you are in. Additionally, these cookies are used to attribute data you share with us to you.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our Site features may not function as a result.
Privacy policies of other website
The Site contains links to other websites. Our privacy policy applies only to our Site, so if you click on a link to another website, you should read their privacy policy.
Changes to our Privacy Policy
Love Marketing keeps its privacy policy under regular review and places updates on this webpage. We display the date in which this policy was last updated at the top of this page.
How to contact us
If you have any questions about Love Marketing's privacy policy, the data we hold on you, or you would like to excercise one of your protection rights, please do not hesitate to contact us.
Email us at: [email protected].
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Love Marketing has not addressed your concern in a satisfactory manner, you should contact the UK Information Commissioner's Office.
Email: [email protected].
Phone: +44 303 123 1113
Fax: +44 1625 524 510
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF