Your Brand Story Isn't Boring. Here's How To Tell It
Authenticity Starts With You
Over the years, I’ve spoken to many business owners who shy away from posting on social media or sharing their brand story because they think it’s boring, uninteresting or they simply don't have one! Many tell me, “My story doesn’t feel special, my idea just came to me in the shower,” or, “I sort of fell into it.” If you can relate, let me assure you that this couldn’t be further from the truth.
Every business in the world has a story that’s unique and worth sharing. The problem isn’t that your story is uninteresting; it’s that you’re not going back to the very beginning. Let’s break it down.
Your Story Began Before Your Business
Your brand story didn’t begin the day you registered your business or launched your website. It started long ago, with your experiences, and influences shaping you into the business owner you are today.
Childhood Dreams and Influences
Start by thinking back to when you were a child. What did you always dream of becoming? Maybe you wanted to be an artist, a teacher, or perhaps a vet? These aspirations often leave clues about those values or passions that drive us as adults. You should think about what is most important to you and what you have always been passionate about.
You should then think about your upbringing and the loved ones around you. What did your parents or carers do for a living? Perhaps they had a particularly strong work ethic that really inspired you, or like me you had a mother whose creativity left a lasting impression on you. Or it could be that perhaps your childhood wasn't so positive, you struggled at school or lacked support. Was there someone you didn't want to disappoint? A teacher or perhaps a grandparent? Some business owners have unfortunately had bad experiences and suffered real hardship in their past but it made them ever more determined to make their business a success.
These important figures and memorable moments in your childhood are the building blocks of your story, and they resonate deeply with your audience.
Early Career Life
Your early work life plays an important role in shaping your journey. Maybe it took you years to find something you were passionate about and you hopped from one job to the next, feeling like nothing really fit? That’s not at all a weakness, it’s a valuable part of your story. These lessons and experiences can be the very reason your business idea came to you in the shower!
If work was tough, share what kept you going. Maybe it was a love for creating, solving problems, or helping others. Don't be ashamed to say you just needed the money! We all do! So we can all relate. This level of honesty and transparency is appreciated by your audience.
The Moment Your Business Began
Now you can start getting to the beginning of how your business actually came about. Probably, where you originally thought your business story began! So where did your business idea come from? Did you realise a problem and find a solution? Or was it a hobby you wanted to monetise? How did you feel when the idea came to you? Excited? Terrified? Motivated? Dig deep and open up.
Next we want to hear the challenges. This is an area some business owners feel obliged to hide because they feel their customers will doubt them, and yet this is what makes your business real to customers. Be open about how long it took to get your business off the ground, this will demonstrate your determination and commitment. Were there financial hurdles you had to overcome? or was there external criticism? Sharing these struggles shows resilience and builds trust. These are also elements that make your story rich and compelling.
Your Product or Service: The Heart of Your Mission
At the core of your business is a problem you set out to solve. What inspired you to tackle that particular issue? Perhaps you experienced the problem firsthand, or maybe you saw a gap in the market that no one else was addressing. Think about what mattered most to you when delivering your product or service. Was it quality? Effectiveness? Outstanding customer service? These priorities speak volumes about your values and show your audience why they can trust you.
And don’t forget to acknowledge the people who’ve supported you along the way. Whether it’s family, friends, mentors, or a loyal customer base, they’re part of your story too.
How to Write Your Brand Story
Now that we’ve explored the foundations of your brand story, let’s talk about how to actually craft it. Writing your story may seem daunting, but with a few practical steps, you can present it with pride.
Step 1: Start with a Brain Dump
Begin by jotting down the key moments in your life and business journey, so the main events! Remember to go all the way back to childhood if you can. Don’t worry about grammar or structure at this stage, just let the memories flow.
Step 2: Identify the Emotional Core
Don't shy away from feelings, feelings are crucial to a good story. Think about what the underlying theme of your journey may be. Is it determination, creativity, or the desire to make a difference? And incorporate your feelings into this journey to write a story that resonates.
Step 3: Be Authentic and Honest
Audiences value authenticity. You don’t need a polished story to achieve perfection, it just has to be YOUR story. So be honest about the ups and downs, the successes and failures. Vulnerability creates connection.
Step 4: Structure Your Story
Like any good tale, your brand story needs a beginning, middle, and end.
Beginning:
Introduce your background and what led you to start your business.
Middle:
Share the challenges, turning points, and moments of growth.
End:
Highlight what your business stands for today and your vision for the future.
Step 5: Tailor Your Story for Different Platforms
While the key themes of your story remains the same, you can adapt it for different audiences on different platforms. A short, snappy version works well for social media, while a longer, more detailed version might shine on your website’s About Us page.
How to Market Your Brand Story
Telling your story is only the first step. To make it truly impactful, you need to integrate it into your marketing strategy. Here’s how:
1. Use Visual Storytelling
Pair your words with visuals that bring your story to life. Share photos of your workspace, behind-the-scenes moments, or even snapshots from your journey’s early days. Video content, like talking directly to the camera, can make your story even more engaging.
2. Share Testimonials and Reviews
Incorporate testimonials from customers or collaborators who’ve been part of your journey. Their perspectives add credibility and depth to your story.
3. Post Consistently Across Platforms
Your story isn’t a one-and-done deal. Keep it alive by sharing snippets, updates, and new chapters of your journey on social media, newsletters, and blogs.
4. Leverage Your Why
Use your “why” to craft compelling calls to action. For instance, if your story is rooted in solving a specific problem, frame your product or service as the solution to that issue.
5. Connect Through Community
Join conversations within your industry or niche. Share parts of your story in forums, groups, or collaborations. These interactions position your brand as authentic and relatable.
Why Your Story Matters
Sharing your brand story isn’t about self-indulgence; it’s about connection. People don’t just buy products or services, they buy into people, ideas, and values. When you share your story, you’re giving your audience a reason to root for you, trust you, and invest in your business.
So, the next time you hesitate to post on social media or feel tempted to downplay your journey, remember this: your story isn’t boring. It’s uniquely yours, and it has the power to inspire, connect, and grow your business.
Let your story be heard, it might just be the key to transforming your business.